Ucaas is considered as a delivery model of cloud which gives you services and a wide range of offerings in the field of communication and collaboration application, this term is used in the business field. The communication is the enterprise for the services like information presence, instant messages and the mobility and voice features.
Unified communication as a service
• Sharing of data is also done through this communication.it also deals with speech recognition. Calls are also controlled by it.
• The non-real time communication like Email, fax, voicemail and SMS services.
• It can be said that This communication is used in wide range communication which is exchanged through a network.
• And another sort of communication that is IPTV Which mean internet protocol television.
• Unified communication as a service, is the major source to send messages are sent from one medium and which can be received on the other end through a different medium.
• Instant messages can be sent through voice call or text chat and video calls are also very updated these days to reach a person on the other end.
Communication solution and unique selling price
• Basically, it can be defined as to increase the productivity of the business processes and also helps to increase the productivity of the user.
• Management of the communication is also very much needed. It is basically to improve the business productivity as well as individual productivity.
• So many applications are included. Voice calls which include all kinds of calls call forwarding, speed dials, call waiting and also call recordings.
• One emergency service is also provided E911. A meeting room that is considered to be an audio bridge and also can call hold for conference call also unified messages.
• UCaaS solutions have three unique points first is Interoute one voice, integrated video conference, contact center, global coverage with DDIs.